DELIVERY

IN ORDER TO ENSURE PROMPT AND EFFICIENT DELIVERY, PLEASE FOLLOW THESE PROCEDURES:
1. Delivery Agents are not responsible for moving customer's furniture or bedding, or for dismantling customer's headboard or frame.
2. Delivery Agents will remove packaging to the curb.
3. Delivery Agents are not responsible for setting up customer's existing headboards to any frame.
4. Delivery fees are non-refundable. There will be no additional delivery fees for completion of a partial delivery or replacement of non-conforming merchandise.
5. The area must be clear and bed linens must be removed. If the area is not clear, independent truckers will not set-up the merchandise.
6. All balances must be paid by credit card or cash only. Personal checks, certified checks, or money orders are not accepted.
7. Upon delivery, you must present your written invoice to confirm the terms of your purchase. You must inspect merchandise prior to the delivery person leaving the residence; you may refuse delivery of defective, damaged or non-conforming merchandise.
8. If you have questions about your delivery, please visit www.1800mattress.com or call 1-800-MATTRES.

PRICE GUARANTEE

If a customer finds the same or a comparable mattress at a lower price elsewhere prior to delivery, we will match the price. If a customer finds the same or a comparable mattress at a lower price elsewhere within thirty (30) days after the date of delivery, we will refund the difference. Customer must present competitor's current ad or invoice. Our price guarantee excludes super values, mattress values, special purchases, closeouts, exchanges, floor samples, warranties, discontinued merchandise, and one-of-a-kind merchandise.

DEPOSITS AND REFUNDS

If your merchandise cannot be delivered by the date noted on your invoice, 1800mattress.com will offer you the option of an alternative delivery date or a prompt, full refund. All non-stocked special orders require a 50% non-refundable deposit. All refunds will be issued by mail from 1800mattress.com Headquarters. 1800mattress.com does not offer refunds in the form of cash, only via credit card or check. No refund will be offered after delivery. Merchandise may only be exchanged in accordance with 1800mattress.com's Comfort Exchange Policy. Any and all deposits on purchases not delivered within the twelve (12) month period after the original date of purchase will be forfeited by you and assigned to the company to cover all administrative expenses pertaining to the invoice. Cancellations of orders in transit (excluding deliveries to CT, Oakland CA, DC, DE, S. FL, MA, MD, S.W. ME, NH, NJ, NY Metro, PA, RI, N. VA, and S. VT) involve a restocking fee of 20% of the retail price of the merchandise.

21 DAY COMFORT EXCHANGE POLICY*

Available in CT, DC, DE, MA, MD, ME, NC, NH, NJ, NY Metro area, PA, RI, VA, VT, and WV only. If you determine at any time, up to 21 days after delivery, that you are not completely satisfied with your mattress, 1800mattress.com will allow you to exchange it for a new mattress under the following terms and conditions:

1. If you wish to make an exchange, please contact 1800mattress.com no later than the 21st day after the original delivery date. NOTE: All exchanges must be completed no later than 28 days from the original delivery date. This means that if you call customer service on the 21st day after delivery, you must be available to reselect a mattress and schedule the exchange and delivery within the following 7 days.

2. The customer simply pays the difference between the 1800mattress.com everyday price of the newly selected merchandise and the 1800mattress.com everyday price of the originally selected merchandise, plus applicable delivery fees and taxes. NOTE: The customer shall not pay more for the new merchandise than any current non-expired 1800mattress.com advertised price for that item except exchanges involving any item restricted by a manufacturer's minimum price policy.

3. Note: Law tags must be attached and the merchandise must be in sanitary condition, clean, free of tears, burns and stains of any kind or we will be unable to honor a request for an exchange..

4. The comfort guarantee applies to mattresses and box springs only. 1800mattress.com will not refund opened sheets, pillows or mattress protectors.

WARRANTIES

1800MATTRESS.COM MAKES NO WARRANTIES, REPRESENTATIONS, INDEMNITIES, OR GUARANTEES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED OR IMPLIED, ARISING BY LAW, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 1800mattress.com neither assumes, nor authorizes salesperson, agent, representative or any other person to make any other or additional guarantee or warranty, or to assume for it, any other liability in connection with the sale of the products. Manufacturers may provide limited warranties for their product, please see your warranty card for details. Delivery charges apply to warranty and service exchanges. STAINS VOID THE MANUFACTURER'S WARRANTY. DO NOT ALLOW YOUR MATTRESS TO GET WET. PROTECT IT FROM FLUIDS WITH A MATTRESS PROTECTOR.

LIMITATION OF LIABILITY

1800mattress.com hereby disclaims, and buyer hereby waives any and all obligations and liabilities of 1800mattress.com and all rights, claims and remedies of buyer against 1800mattress.com, including, but not limited to, all liability with respect to the product or services performed or provided by 1800mattress.com or its salespeople, agents or representatives. Under no circumstances shall 1800mattress.com be liable for any consequential, indirect, special, punitive, or incidental damages. The remedies set forth in this instrument are exclusive, and the liability of 1800mattress.com with respect to any sale of its products, or anything done in connection therewith, whether in contract, in tort, under strict liability, under any warranty, or otherwise, whether or not arising from negligence, actual or imputed, shall not exceed the purchase price of the product. This instrument is not intended to provide any legal rights to rental, business, commercial, institutional, or other non-residential uses, or to anyone other than the original residential consumer purchaser. In the event that any one or more provisions or restrictions of this instrument shall be deemed to be illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of the remaining legal and enforceable provisions or restrictions hereof, which shall be construed as if such illegal or unenforceable provision(s) or restriction(s) had not been inserted.

EMAIL POLICY

By providing 1800mattress.com your email address, we may occasionally send you information on products and special promotions. We will not sell your information to anyone. If you do not wish to receive these offers you may click the unsubscribe link located at the top of the received email.

1800Mattress.com Internet Site Terms and Conditions

Welcome to the 1800Mattress.com Internet site (the "Site"). The Site is owned and operated by 1800Mattress. This page contains the 1800Mattress.com Internet Site Terms and Conditions of Use (these "Terms & Conditions"). The Site is made available only to those who agree to these Terms & Conditions. As such, these Terms & Conditions govern and control your access to and use of the Site and by accessing and using the Site you are agreeing to be bound by these Terms & Conditions. If you do not agree to be bound by these Terms & Conditions, you are not authorized to use the Site. 1800Mattress.com may change these Terms & Conditions from time to time, without notice to you, by posting such changes on the Site. By using the Site following any such changes, you agree to be bound by these Terms & Conditions as they may have been changed.

1. The Site and 1800Mattress.com Business. 1800Mattress.com is the operator of retail mattress stores for consumers ("Customers"). Our credit card underwriters may operate sites embedded within the Site. Such sites may be governed by separate or additional terms and conditions.

2. Compliance with Laws. Use of the Site is subject to compliance with all applicable international, federal, state and local laws and regulations.

3. Collection of Certain Information. The Site may include functions (such as "contact us", forms for employment applications and registration information or "feedback" pages) provided for the purpose of submitting information to 1800Mattress.com. Submitted information may include personally identifiable information such as names and e-mail addresses. 1800Mattress.com handling and use of all submitted information will be pursuant to the 1800Mattress.com Privacy Policy published separately on the Site.

4. Your Account and Password. If you are required to establish or use an account on the Site (whether or not as a Customer) and have been provided with a user name and password for such purpose, you are responsible for maintaining the strict confidentiality of that information. You are also responsible for any activity conducted under your account. You agree to: (a) immediately notify 1800Mattress.com of any unauthorized use of your password or account or any other breach of the Site’s security; and (b) ensure that you log-off and exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, and control access to and use of your account. It is also your sole responsibility to notify 1800Mattress.com if you desire to cancel your account on the Site. 1800Mattress.com will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

5. Rights to Site Content. As between 1800Mattress.com and Site visitors, 1800Mattress.com is the sole and exclusive owner of all intellectual property rights, proprietary rights and moral rights in and to the Site content including, without limitation, all text, graphics and photographs located within the Site.

6. Prohibited Conduct. The Site may not be used in any manner that is unlawful or harmful to the rights of 1800Mattress.com, any Customer or any third party. In no event shall you use the Site in a manner that exceeds the specific authorization granted by 1800Mattress.com under these Terms & Conditions or by other express written agreement. The prohibition on unauthorized uses includes (but is not limited to) an express prohibition any attempt to: (a) retrieve, alter, or destroy data on, from or through the Site; (b) probe, scan or test the vulnerability of a system or network on, from or through the Site; or (c) breach or defeat system or network security measures on, from or through the Site such as authentication, authorization, confidentiality, intrusion detection, or monitoring; (d) interfere with or disrupt the Site or the business, operations or services of 1800Mattress.com; (e) interfere with or disrupt any computer, host, network, or telecommunications device maintained by 1800Mattress.com or any third party; (f) interfere with or disrupt the legitimate use of the Site by any person; (g) transmit, distribute, disseminate, publish or store any information that is in violation of any applicable law or regulation or is defamatory, abusive, obscene, indecent, or harassing, or that threatens or encourages injury to persons or property or infringement of the lawful rights of 1800Mattress.com or any other party; (h) violate the privacy rights of 1800Mattress.com or any other party under applicable law or regulation; (i) use any technology that is or reasonably should be known to contain software viruses, trojan horses, or any computer code, files, or programs designed to disrupt, destroy, invade, gain unauthorized access to, corrupt, observe, or modify without authorization, any data, software, computing or network devices, or telecommunications equipment of 1800Mattress.com or any Customer or any other third party; (j) use the facilities of the Site to send, relay, forward, bounce, reply, or otherwise route commercial or non-commercial unsolicited electronic messages (commonly referred to as "spam") or commercial electronic messages even if previously solicited by the intended recipient; and (k) copy (whether directly or by use of any "scraping" or related technology) any of the contents of the Site.

7. Links. The Site may include links to other Internet sites over which 1800Mattress.com has no control. These links are provided solely as a convenience to users of the Site. You acknowledge and agree that 1800Mattress.com is not responsible for the availability of the sites intended to be located at such links, and that 1800Mattress.com does not endorse (and is not responsible or liable for) any such linked sites including their content, advertising, products, or other materials. You further acknowledge and agree that, under no circumstances, will 1800Mattress.com be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, products or other resources available on any other Internet site (regardless of whether the Site is directly or indirectly linked to such content, advertisements, products or other resources). You should direct any concerns with respect to any other Internet site to that Internet site’s administrator or webmaster.

8. DISCLAIMER OF WARRANTIES. THE SITE AND ALL INFORMATION CONTAINED ON IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. 1800Mattress.com MAKES NO WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF INFORMATION CONTAINED ON THE SITE, OR THAT THE SITE WILL BE ERROR-FREE OR AVAILABLE FOR UNINTERRUPTED USE. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM 1800Mattress.com THROUGH THE SITE SHALL CREATE ANY WARRANTY. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. YOU SHOULD NOT RELY ON THE SITE TO MAINTAIN ANY SUBMISSIONS YOU MAY MAKE; YOU SHOULD RETAIN ALL SUCH DATA AND INFORMATION IN YOUR OWN RECORDS FOR USE IN THE EVENT THAT THE SITE FAILS OR IS UNAVAILABLE, OR THE DATA OR INFORMATION IS LOST.

9. Indemnification & Limitation of Liability. You agree to defend, indemnify and hold 1800Mattress.com and each of its subsidiary, affiliated and related entities, and each of their respective directors, officers, members, shareholders, employees and suppliers (collectively the "1800Mattress.com Parties"), harmless from any and all claims, liabilities, costs and expenses, including reasonable legal fees, arising in any way from your use or misuse of the Site or your breach or violation of the law or of these Terms & Conditions. You agree that the 1800Mattress.com Parties shall not have any liability to you under any theory of liability or indemnity in connection with your use of the Site. You hereby release and forever waive any and all claims you may have against the 1800Mattress.com Parties for losses or damages you sustain in connection with your use of the Site. IN NO EVENT SHALL THE 1800Mattress.com PARTIES BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, PROGRAMS OR DATA), RESULTING FROM ACCESS TO, USE OF, OR INABILITY TO USE THE SITE, OR DUE TO ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION VIA THE INTERNET, EVEN IF THE 1800Mattress.com PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER ARISING UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

10. Applicable Laws. These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York without regard to principles of conflicts of laws. All proceedings relating to the Site or these Terms & Conditions shall be brought in the state or federal courts located in the State of New York and you hereby irrevocably consent to the personal and exclusive jurisdiction of such courts. 1800Mattress.com controls and operates this Site from its offices in New York in the United States of America. 1800Mattress.com does not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent applicable.

11.General. You agree that regardless of any statute or law to the contrary, any claim or cause of action by you arising out of or related to use of the Site or the Terms & Conditions must be filed by you within one (1) year after such claim or cause of action arose or be forever barred. Should any provision of these Terms & Conditions be held to be void, invalid, unenforceable or illegal by a court of competent jurisdiction, the remaining provisions hereof shall remain in full force and effect. The waiver of any breach or default of these Terms & Conditions will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving party. These Terms & Conditions constitute the complete agreement of the parties with respect to the subject matter hereof, and supersede all prior agreements and understandings in relation thereto.

1800MATTRESS.COM MAKES NO WARRANTIES, REPRESENTATIONS, INDEMNITIES, OR GUARANTEES WITH RESPECT TO THE PRODUCTS, WHETHER EXPRESSED OR IMPLIED, ARISING BY LAW, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 1800mattress.com neither assumes, nor authorizes salesperson, agent, representative or any other person to make any other or additional guarantee or warranty, or to assume for it, any other liability in connection with the sale of the products. Manufacturers may provide limited warranties for their product, please see your warranty card for details. Delivery charges apply to warranty and service exchanges. STAINS VOID THE MANUFACTURER'S WARRANTY. DO NOT ALLOW YOUR MATTRESS TO GET WET. PROTECT IT FROM FLUIDS WITH A MATTRESS PROTECTOR.

LIMITATION OF LIABILITY

1800mattress.com hereby disclaims, and buyer hereby waives any and all obligations and liabilities of 1800mattress.com and all rights, claims and remedies of buyer against 1800mattress.com, including, but not limited to, all liability with respect to the product or services performed or provided by 1800mattress.com or its salespeople, agents or representatives. Under no circumstances shall 1800mattress.com be liable for any consequential, indirect, special, punitive, or incidental damages. The remedies set forth in this instrument are exclusive, and the liability of 1800mattress.com with respect to any sale of its products, or anything done in connection therewith, whether in contract, in tort, under strict liability, under any warranty, or otherwise, whether or not arising from negligence, actual or imputed, shall not exceed the purchase price of the product. This instrument is not intended to provide any legal rights to rental, business, commercial, institutional, or other non-residential uses, or to anyone other than the original residential consumer purchaser. In the event that any one or more provisions or restrictions of this instrument shall be deemed to be illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of the remaining legal and enforceable provisions or restrictions hereof, which shall be construed as if such illegal or unenforceable provision(s) or restriction(s) had not been inserted.

1800Mattress.com offers the most convenient delivery. We will deliver what you want, when you want and where you want. Other companies take pride in delivering your mattress quickly. But they may only bring it to your curbside. 1800Mattress.com is different. We promise fast, easy and convenient inside delivery for all your online purchases.

Ordering more than just a mattress? No problem. With 1800Mattress.com it doesn't matter how many items you order. 1800Mattress.com will deliver your merchandise quickly, respecting and caring for your floors and furniture. And Delivery is FREE for a limited time with orders above $399.99. Delivery is only $39.99 for purchases under $399.99.

Delivery Area

Our current delivery area includes the 48 contiguous U.S. states.

Does 1800Mattress.com deliver to your area? Check your zip code here.

ZONE 1 - If you live in CT, DC, DE, MA, MD, NJ, RI, VT, the California Bay Area or limited addresses in the following states - FL, ME, NC, NH, NY, PA, RI, VA, VT (please call 1(800)628-8737 for details), most items will be available for next day delivery. You will be able to schedule a date and a 4 hour time window for your delivery at the time of purchase. Delivery appointments are available Monday through Wednesday & Friday through Sunday during regular business hours. Sunday deliveries are not available in the California Bay Area. Sunday and Monday deliveries are not available in FL. Limited evening hours are available.

ZONE 2 - If you live in the Los Angeles CA, Dallas TX or Chicago IL metropolitan areas, you will be offered a Preferred Delivery Day at the time of purchase. The 'Preferred Delivery Day' is based on the zip code of your order and an estimate of when our delivery team will be in your area. Actual delivery days may vary according to location. Our local delivery agent will call you to set up an exact delivery day and 4 hour time window. Delivery appointments are available Mon-Fri between 9AM & 6PM.

ZONE 3 - If you live in the 48 contiguous US states but outside the above areas, your order is estimated to be delivered within 2 to 3 weeks, remote areas may take longer. You will receive a call when your order has arrived at our delivery agent, approximately 10 days after placing your order. The delivery agent will set up a convenient delivery day and 4 hour time window. Delivery appointments are available, Mon-Fri between 9AM & 6PM, to all addresses that are road accessible. Cancellations of orders in transit in these areas involve a restocking fee of 20% of the retail price of the merchandise, plus local delivery charge.

Please note: The 1800Mattress.com 21 day Exchange Policy is only available in the following states: CT, DC, DE, MA, MD, NJ, RI, VT, the California Bay Area and limited addresses in the following states - FL, ME, NC, NH, NY, PA, RI, VA, VT (please call 1(800)628-8737 for details).

Some items are shipped via UPS. These items will arrive separately in approximately five (5) to nine (9) business days (Monday through Friday, not including holidays).

*Set up service available in ZONE 1 only - your merchandise will be carefully brought into your home, unpacked and set up. This includes up to 2 flights of stairs. All packaging debris will be removed and discarded on your behalf. Someone must be home to accept delivery. Special services and/or arrangements, such as removal of old bedding, are subject to additional fees. **Set up service is available for Tempur-Pedic and Stearns & Foster bedding in all areas

In order to ensure prompt and efficient delivery, please follow these procedures:

1. Delivery Agents are not responsible for moving customer's furniture or bedding, or for dismantling customer's headboard or frame.
2. Delivery Agents will remove packaging to the curb.
3. Delivery Agents are not responsible for setting up customer's existing headboards to any frame.
4. Delivery fees are non-refundable. There will be no additional delivery fees for completion of a partial delivery or replacement of non-conforming merchandise.
5. The area must be clear and bed linens must be removed. If the area is not clear, independent truckers will not set-up the merchandise.
6. All balances must be paid by credit card or cash only. Personal checks, certified checks, or money orders are not accepted.
7. Upon delivery, you must present your written invoice to confirm the terms of your purchase. You must inspect merchandise prior to the delivery person leaving the residence; you may refuse delivery of defective, damaged or non-conforming merchandise.
8. If you have questions about your delivery, please visit www.1800mattress.com or call 1-800-Mattress.

1800Mattress.com Internet Site Privacy Policy

Welcome to the 1800mattress Internet site (the "Website"). The Site is owned and operated by 1800mattress, LLC ("1800mattress"). This page contains the 1800mattress.com Privacy Policy (the "Privacy Policy"). The website is made available only to those who agree to this Privacy Policy and the 1800mattress.com Terms and Conditions of Use into which this Privacy Policy is incorporated by reference. As such, by accessing and using the Website you are agreeing to the terms of this Privacy Policy and the Terms and Conditions of Use.   1800mattress may change this Privacy Policy from time to time, without notice to you, by posting such changes on the Website. By using the Website following any such changes, you agree to be bound by this Privacy Policy as it may have been changed. If you have any questions about this Privacy Policy or your dealings with the Website, please e-mail us at 1800mattresswebhelp@mattress.com or write to us at 1800mattress, 1000 South Oyster Bay Road, Hicksville, New York 11801.

1800mattress brings it reputation of quality and service to you through the ease and convenience of on-line shopping via the Website. 1800mattress credit card underwriters operate sites embedded within the Website. Such sites are governed by separate privacy policies, which we encourage you to read at such time as you access those sites. The Website is not intended for persons under 18 years of age. 1800mattress does not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

1800mattress recognizes the importance of our customers' privacy.   We strive to manage your personal information with the utmost care. This policy applies to customer information obtained by 1800mattress in connection with its operations online.  This policy describes:

• How and why we collect your personal information.
• How your information is used and protected.
• When and with whom we share your information.
• The choices you can make about how we collect, use, and share your information.

We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.  For example, if you order a product, we need to have information such as your billing address, age, product choice, delivery information, and payment processing information.  In addition, your personal information helps us communicate with you about our latest products, special offers, and information and events about which you might like to hear.  We also collect your personal information to help us design and deliver our website, and to delivery targeted advertisements to you when you use the website.  When we use the term “aggregate” information it means, generally, that we may combine information obtained from you together with information from other sources, which may help us develop a more targeted user profile concerning you and/or your demographic information.  For example, if you provide us with your email address, we may cross-check that address against information that might be otherwise available through other entities with whom we have business relationships in order to develop a more in-depth demographic profile of you. 

What Information We Collect

 

We collect personal information from you in a variety of ways when you interact with 1800mattress online. Some examples are when you:

• Create an account on one of our websites;
• Make an online purchase from us;
• Request customer service or contact us;
• Submit a 1800mattress related story, testimonial, rating or review, or other user-generated content that may be posted on the site;
• Participate in a contest, sweepstakes, promotion, or survey; or
• Otherwise submit personal information to us along with any related content of the communication.

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients.   You may also elect to provide us with other information, including without limitation, your gender and birth date.  If you create an account, we will collect information about your purchases and payment methods, as well as the shipping addresses that you add to your address book, in order to make future shopping experiences faster and more convenient.    When you participate in a contest or survey, it is completely voluntary and the user therefore has a choice whether or not to disclose contact information (i.e., name, email and physical address) and demographic information (i.e, postal code, age level).  This information will be used to process the contests or surveys and notify winners and award prizes and may be shared with a third party that is sponsoring the survey or contest.  If your information gathered via a survey or contest will be used in a manner different from that described in this privacy policy, such use will be detailed in the survey instructions or contest rules. 

Information from Other Sources

We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies or other service providers if you obtain certain financial products.

Automated Information Collection

Even if you do not submit personal information through the website, we receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns.    In this process of gathering information, we may collect personally identifiable and non-personally identifiable information.  Some examples include:

• General Browsing:  We may collect technical information such as your internet protocol address and service provider, your computer’s operating system and browser type and version, domain type, date/time stamp, the address of a referring website, if any, and the path you take through our web pages.   We may also create and use electronic records to compile statistics about how our visitors collectively interact with our website. 
• Use of Cookies:  We use “cookies” to recognize you as you use our sites by assigning a unique identification to your computer.  A cookie is a small text file that a website or email may save to your browser and store on your hard drive and is used to help track clicks as you go through the pages within our website.   We may also use cookies to tell us whether you have previously visited the website.  Cookies may also be set by third-parties with whom we have an agreement which enables us to obtain other information about you as may be available from those third-parties, such as demographic data about you.  You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.  You may also use commonly available tools in your browser to remove most cookies which may have been placed onto your computer.
• Web Beacons and JavaScript:  Web Beacons (a.k.a. pixel tabs, action pixels, clear gifs) and Javascript plug-ins allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.   These web beacons and plug-ins are small graphic images (typically that you cannot see) or code on a website or in an email message which are used for such things as recording web pages and advertisements clicked-on by a user, or for tracking the performance of email marketing campaigns.  These devices help us analyze our customers’ online behavior and measure the effectiveness of our website and advertising.  We also work with third-party service providers that help us track, collect, and analyze this information.  Third-party entities with whom we have agreements may place these devices on the website and/or in emails to use information obtained from them to place a cookie onto your computer, which may enable us to obtain aggregate demographic information and user statistics about you and your preferences.
• Widgets and Server Logs:   A “widget” is generally an application that can be embedded into a web page. Widgets can provide real-time information to the page.   Widgets are often provided by third-parties and we may provide widgets on our website.    A web “server log” is a record of activity created by a computer that delivers certain web pages to your browser.  Certain activities that you perform on our website may record information in server logs, such as if you enter a search term into a search box located on the site.  The server log may record the search term, or the link you clicked on to bring you to the website.  The server log may also record information about your browser, such as your IP address and the cookies set on your browser. 
• Search Queries:    We may provide you with options to search for information on our site.  If you enter information in a search query box, we may store that information and we may aggregate that information with other information we may have about the browser and/or the IP address from which the search query originated. 
• Third-Party Service Provider Cookies and Web Beacons:  Currently, we use third party-placed tracking pixels and cookies and related or similar technologies for to help us understand how our website is used, to personalize our content, develop and improve our products and services including improving advertising, from the following business partner: Bazaarvoice, Inc. Bazaarvoice may collect information about your visits to our website, purchase activity, and your interaction with our products and social commerce services. Such information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites. This information allows us to offer social commerce services that allow you to share your opinion about the products on our website, to improve such social commerce service functionality, and to recognize you when you return. Non-personally identifiable information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf. In addition to the anonymous information about your visits to our website, Bazaarvoice may also use the anonymous information about your visits to other websites within the Bazaarvoice Network to provide targeted advertisements and offers for our products and services. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third-party service providers, please visit http://www.bazaarvoice.com/consumer-privacy-policy.
  
  This site may show advertisements to you on other sites after you have visited this site. This is sometimes known as ?remarketing? because we may re-market our products or services to you on other sites after you leave this site. We use third-party vendors, including Google, to show you these advertisements on various sites on the Internet. These third-party vendors, including Google, use cookies, pixel tags, and other technologies to serve you ads based on your prior visits to this site. Users may opt out of Google?s DoubleClick remarketing pixel, which you may opt out of by visiting the DoubleClick opt-out page at https://www.google.com/settings/ads/onweb#display_optout

 

1800mattress uses your information in a variety of ways to offer and provide our products and services to you and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

• To fulfill your requests for products and services and communicate with you about those requests;
• To register and service your account;
• To administer surveys, sweepstakes, contests, and promotions;
• To provide customer service and alert you to product information;
• To help us improve and customize our service offerings, websites, and advertising;
• To send you information about our products, services, and promotions; and
• To protect the security or integrity of our websites and our business.

To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.

How We Disclose Your Information Outside 1800mattress

 

1800mattress does not sell or rent your personal information to third parties. We only disclose your personal information with your prior consent or under the following limited circumstances.

Service Providers

We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our product and service offerings and our websites. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or 1800mattress maintains facilities. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.

Legal Requirements and Protection of Our Company and Others

We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of 1800mattress, our customers, our associates, or any other person, or where otherwise required by law. 1800mattress may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.

Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of 1800mattress or as part of a corporate reorganization or stock sale or other change in corporate control.

1800mattress believes in providing a safe and secure experience for all our online visitors.   We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information. 

We use data encryption technology when transferring and receiving your personal information.  For example, in the transactions submitted by you on the website, a solid key icon or a locked padlock icon at the lower portion of your web browser window confirms the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons.  You can also confirm your data is being encrypted by looking at the URL line of your browser.  When accessing a secure server, the site address will change from “http” to “https”.

While we use the foregoing security measures to protect your information, please note that no data transmitted over the Internet or stored and utilized for business purposes can be guaranteed to be completely secure.  No security measures are perfect or impenetrable.  We cannot guarantee that only authorized persons will view your information.  We cannot ensure that information you share on the website will not become publically available.  You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software. 

 

For those who lost more than sleep in the storm, 1800mattress.com wants to make it easy to find the comfort you need. For a limited time only, 1800mattress.com's flexible financing is even easier and more affordable. Offer ends Nov. 26th - Don't wait!

0% Interest for up to 48 months

On purchases of $2999 or more made with your 1800mattress.com credit card until 11/26/12. Equal monthly payments required for 48 months.* Special Financing for 12, 24, 36 Months**

*Offer applies only to single-receipt qualifying purchases. No interest will be charged on promo purchase for 48 Months, and during promo period fixed monthly payments are required equal to initial promo purchase amount divided equally by 48. The fixed monthly payment may be higher than the minimum payment that would be required if the purchase was a non-promotional purchase. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional purchases. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

**On qualifying purchases when you use your 1800mattress.com card:12 Month offer applies to purchases of $999 to $1998.99, 24 Month offer applies to purchases of $1999 to $2399.99, 36 Month offer applies to purchases of $2499 to $2899.99.Subject to credit approval.

To finance your purchase or more information Call 1-800-M-A-T-T-R-E-S or 1-800-327-7720

21 Day Comfort Exchange Policy*

Available in CT, DC, DE, MA, MD, ME, NC, NH, NJ, NY Metro area, PA, RI, VA, VT, and WV only. If you determine at any time, up to 21 days after delivery, that you are not completely satisfied with your mattress, 1800mattress.com will allow you to exchange it for a new mattress under the following terms and conditions:

1. If you wish to make an exchange, please contact 1800mattress.com no later than the 21st day after the original delivery date. NOTE: All exchanges must be completed no later than 28 days from the original delivery date. This means that if you call customer service on the 21st day after delivery, you must be available to reselect a mattress and schedule the exchange and delivery within the following 7 days.

2. The customer simply pays the difference between the 1800mattress.com everyday price of the newly selected merchandise and the 1800mattress.com everyday price of the originally selected merchandise, plus applicable delivery fees and taxes. NOTE: The customer shall not pay more for the new merchandise than any current non-expired 1800mattress.com advertised price for that item except exchanges involving any item restricted by a manufacturer's minimum price policy.

3. Note: Law tags must be attached and the merchandise must be in sanitary condition, clean, free of tears, burns and stains of any kind or we will be unable to honor a request for an exchange..

4. The comfort guarantee applies to mattresses and box springs only. 1800mattress.com will not refund opened sheets, pillows or mattress protectors.

We will match any price on Stearns and Foster, Tempur-Pedic and W Hotel. New Sales only on comparable merchandise before delivery. Must provide proof of competitors advertisement.