• Managing An Account

    Your email address serves as a convenient way to receive important information about your order and serves as your Sleep Train account ID. Your account stores information such as order history, your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information Read More

  • Opening An Account

    Opening an account is easy. You may create an account at any time by clicking the "My Account" hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order. Read More

  • Changing/Canceling Orders

    You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods. Read More

  • Valid Payment Methods

    Payment for all goods must be by credit or debit card. We accept payment with: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. Read More

  • Information About Returns

    We want you to be entirely happy with your purchase from us. If you are unhappy with the goods in any way please contact our Customer Service Team at customerservice@demandware.com or call 1 (800) 555 XXXX as soon as possible. Please note that calls to 1 (800) 555 XXXX that are not made from a US landline may be subject to a charge. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund. Read More

  • Terms of Use

    These terms of use set forth the basis on which you are permitted to access and use this website, demandware.com Read More